B.Desmone's Return Policy

         You may return most new, unopened items within 7 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund within 10 days. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Shipping

       We can ship to virtually any address in the United States and Canada. Note that there are restrictions on some products, and some products cannot be shipped to certain destinations. Packages usually ship out from our base between 3-5 days. Unless you choose our express option.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Processing Time

        After placing your order your status will normally change to " Awaiting Fulfillment". It can possibly continue in this status for 3-5 days unless the express option has been chosen. After processing the status will change to "Awaiting Shipment". The last step will be "Shipped"! You will receive a email updating you the status updates.

PLEASE VERIFY YOUR ADDRESS TO PREVENT ANY DELAYS FOR YOUR ORDER! CUSTOMERS WILL BE RESPONSIBLE FOR THE COST TO RESHIP ANY ORDERS WITH INVALID ADDRESSES.